Job Description:
Fully remote care coordinator job with Amae Health, a mental health care provider: schedule members, keep records, and help run virtual group sessions. Bachelor's degree or equivalent experience; 1 year of related experience preferred. Pay $21 an hour.
About the Role
Amae Health is hiring a Virtual Clinical Care Coordinator for its virtual Intensive Outpatient Program (IOP) cohorts. In this fully remote role you help members feel welcome, show up, and stay engaged, and you keep logistics running smoothly so clinicians can focus on care. The role supports licensed clinicians but does not lead therapy groups, conduct clinical assessments, or make clinical decisions.
What You Will Do
- Schedule and confirm appointments and manage member phone, email, and secure messages
- Keep attendance and cohort records accurate in the electronic health record
- Welcome new members, walk them through the virtual platform, and complete pre-session checks
- Reach out to members who miss sessions and flag concerns to the care team
- Help group facilitators with session logistics such as breakout rooms, attendance, and chat
- Connect members to community resources in coordination with the care team
What You Need
- Bachelor's degree in psychology, social work, public health, nursing, or a related field, or equivalent experience
- Preferred: 1+ year in behavioral health, care coordination, community health, or a member-facing support role
- Confidence with video platforms such as Google Meet, electronic health records, and secure messaging, and the ability to troubleshoot basic tech issues
- Strong organization, attention to detail, and interpersonal skills
- Understanding of confidentiality, member rights, and trauma-informed care
- A private home workspace with high-speed internet
Location & Pay
Fully remote (United States). Monday through Friday, 9am to 5pm Pacific; candidates in the Pacific time zone are strongly preferred. Pay $21.00 an hour, plus medical, dental, and vision coverage.