Job Description:
Paid remote spring internship with Rainforest, a payments startup, organizing support data, building basic reports, and learning customer support. For students pursuing a business degree; 20 to 40 hours a week from Jan 11 to June 2027. Pay $25 an hour.
About the Role
Rainforest is hiring one intern for its Payment Operations (PayOps) team for the spring semester. You will work on real operational data and real customer questions, not busywork, and you will finish with a project you can put on your resume. Each intern has a dedicated manager and gets training on how payments and embedded payments work.
What You Will Do
- Organize and manage the operational data used by the support team and its AI support agent
- Find and fix data quality issues and help design processes to prevent them
- Build basic reports that show what is happening in the business
- Learn customer support from the ground up, drafting replies to platform questions with guidance from the support lead
- Present your semester's work to the company at the end of the term
What You Need
- Currently pursuing a business degree (or similar)
- Available 20 to 40 hours per week from January 11 through June 2027
- Comfortable in Excel or Google Sheets
- A clear, careful writer
- Curious, coachable, and comfortable asking questions
- Nice to have: based in Atlanta, interest in payments or fintech, and experience with AI tools like ChatGPT or Claude
Location & Pay
Remote, or hybrid at the Atlanta office. Part time, 20 to 40 hours per week, with 2 to 3 core hours overlapping Eastern time. Spring semester runs January 11 to June 2027, with a chance to return for July to December. Pay $25 an hour.