Job Description:
Remote contract job with Kokua Education placing substitute teachers in classrooms, working with schools and teachers by phone. Runs mid-November 2026 to March 31, 2027, 11:30 to 7:30 Eastern. Pay $26 to $30 an hour.
About the Role
Kokua Education is hiring an Operations Specialist on a fixed-term contract. Operations Specialists place the right guest teachers in the right classrooms, working with school leaders to fill every daily assignment. You build relationships over the phone quickly, set firm expectations with teachers, and keep calm under pressure. The contract is expected to start in mid-November 2026 and end on March 31, 2027, with afternoon and evening hours of 11:30 to 7:30 Eastern.
What You Will Do
- Fill 100% of classrooms in need by placing guest teachers in same-day and advance requests using an absence management system
- Prioritize a to-do list of new projects, weekly tasks, and changing school needs, and pivot quickly
- Enter critical data accurately as the face of Kokua to schools and guest teachers
- Act as the main liaison between schools, guest teachers, and Kokua, communicating warmly and professionally
- Use Excel and Google Sheets data to improve fill rates and guest teacher use
- Work with the Regional and Talent Teams to match the right talent to the right classrooms
What You Need
- 1 to 2 years of teaching or otherwise working closely with students strongly preferred
- Excellent written and verbal communication and people skills
- Strong time management and prioritization, including tracking details and deadlines across multiple work streams
- Self-motivated and able to reach goals independently
- Comfort using Excel, Google Sheets, and several applications at once
- Bachelor's degree or equivalent work experience
Location & Pay
Remote. Fixed-term contract expected to run from mid-November 2026 to March 31, 2027, working 11:30 to 7:30 Eastern. Pay $26 to $30 an hour depending on experience and qualifications.