Contract
Part Time
Job Description:
Part-time, US-remote contract job with Elation Health checking signed customer contracts against what was set up in Salesforce before billing starts. Built for someone early in their career; no Salesforce experience needed and they train you. Pay $30 an hour.
About the Role
Elation Health is hiring a Contract Operations Associate on a part-time contract for its Business Systems Team. Every signed customer agreement gets a final review before billing and onboarding begin, and you will own a share of those reviews using clear checklists and AI-assisted review tools. Elation says the role is a great fit for someone early in their career who is detail oriented.
What You Will Do
- Work a daily queue of signed deals, starting with new agreements, downgrades, and simple add-ons
- Check that order forms are fully signed and dated and that key dates match across the order form, Salesforce, and the quote
- Reconcile quotes against order forms line by line: products, quantities, prices, and totals
- Fix routine issues in Salesforce when the procedure allows it, then move the deal to Closed Won
- Send deals that need fixing back to the sales or customer success owner with a clear note, and follow up until they are corrected
- Run AI-assisted review tools first, then complete the manual checklist and log any issues
What You Need
- Strong attention to detail and comfort following a checklist exactly every time
- Clear, proactive written communication; comfortable working in Slack with a distributed team
- Tact when telling a sales rep their paperwork needs a fix
- Willingness to use AI tools and check their output
- No prior Salesforce or revenue operations experience required; Elation trains you
- Nice to have: CRM exposure, familiarity with contracts or billing, prior operations, finance, or admin work, or coursework in business, finance, or accounting
Location & Pay
Remote. Part-time contract. Pay $30 an hour.