Job Description:
Remote onboarding job with real estate brand SERHANT. welcoming new agents, running group onboarding sessions, and answering their questions. 1 to 3 years in customer success, onboarding, training, or admin support. Pay $70,000 a year.
About the Role
SERHANT. is hiring an Advisor for Agent Onboarding in its S.MPLE department. You will welcome new agents to the SERHANT. ecosystem, guide them through onboarding, and help them adopt the tools and services that lead to long-term success.
What You Will Do
- Run the onboarding process for new agents so it is smooth and personal
- Lead weekly group onboarding sessions for new agent cohorts
- Hold 1:1 check-in calls with new agents during their first 90 days
- Track agent learning outcomes through onboarding milestones
- Answer agent questions about technology, workflows, and expectations
- Use internal AI tools to work more efficiently and handle S.MPLE requests
What You Need
- 1 to 3 years in customer success, onboarding, training, or administrative support; real estate a plus
- Experience leading small groups or training sessions remotely
- Strong communication and the ability to explain systems clearly
- Comfort with CRMs, digital platforms, and AI tools
- Available full time, Monday to Friday, 9am to 5pm
- Must be authorized to work in the US without sponsorship
Location & Pay
Remote eligible; you must live in the United States. May include occasional work at a SERHANT. office or offsites. Full time, Monday to Friday, 9am to 5pm. National base pay $70,000 a year.