Full Time
Job Description:
Remote healthcare sales support job with Noctrix Health. Call, email, and fax clinics to collect patient paperwork, track patient orders to completion, and keep records in Salesforce. Needs 1 to 3 years in healthcare, sales support, or customer service. Base pay $65,000 plus an annual bonus.
About the Role
Noctrix Health is hiring a Sales Support Representative to support the growth of Nidra Therapy. You will make sure patient orders are processed accurately and on time, and you will be the link between healthcare providers, clinic staff, and Noctrix's internal teams.
What You Will Do
- Contact healthcare providers and clinic staff by phone, email, and fax to get required patient documents
- Follow up on missing or incomplete information
- Be a main contact for clinic navigators, referral coordinators, and office staff
- Review documents for accuracy and completeness
- Track patient orders from start to finish with the reimbursement and operations teams
- Keep records up to date in Salesforce or a similar CRM and help onboard new clinics
What You Need
- 1 to 3 years of experience in healthcare, sales support, customer service, or a related field
- Bachelor's degree preferred, or equivalent work experience
- Salesforce or similar CRM experience preferred
- Familiarity with HIPAA and protected health information
- Strong communication and organization skills
- Able to work independently from home
Location & Pay
Remote. Full time. Base pay $65,000 a year plus annual bonus eligibility.