Job Description:
Work-from-home order support job with CDW. Enter orders and bids, keep orders moving from entry to invoice, and answer order status questions from account managers and customers. High school diploma required; one year of sales experience preferred. Pay $20.19 to $27.89 an hour.
About the Role
CDW is hiring a Sales Operations Associate to give order support to its account managers and account teams. You will move orders through the order cycle, from order entry to invoice, and help fix order problems such as backorders and drop-ship emergencies by working with back-office teams. CDW lists this job as Virtual - Illinois.
What You Will Do
- Enter orders, including installs, contracts, and bids
- Process web orders through the sales order router
- Enter, amend, and win bids in the bid router
- Make sure the right purchasing contracts and terms are picked on each order
- Release orders on hold and follow up on customer requests
- Answer order status questions from account managers and basic customer requests
What You Need
- High school diploma
- Intermediate to advanced Microsoft Word, Excel, and PowerPoint skills
- Customer service focus and strong organization
- Able to multitask and prioritize
- Associate or bachelor's degree preferred
- One year of sales experience preferred
Location & Pay
Remote, listed as Virtual - Illinois. Full time. Pay $20.19 to $27.89 an hour; CDW says ranges may vary by location.